Sometimes the wrong map is better than no map

Leading change is hard, particularly when the destination is unknown and the way forward unclear - as is often the case.

One of the frameworks I find helpful when supporting leaders during complex change is from the American organizational theorist Karl Weick. In Weick's theory of organizing, change occurs through the interplay of three key processes:

Animation: creating energy and momentum for change through storytelling, mythmaking, and symbolic actions.

Direction: setting goals and establishing a sense of purpose and vision for the change effort.

Interaction: ongoing dialogue and sensemaking among all members of the organization as they work together to enact the change.

Leaders often go into analysis paralysis when faced with uncertainty and ambiguity. Unable to decide on the "right" path forward, they wait - and change efforts falter along with organizational confidence.

To illustrate the importance of animation, Weick shares the story of a group of soldiers lost in the Swiss Alps.

The story goes that a group of soldiers became lost in the Alps and were forced to navigate their way out using an old, worn map discovered in an abandoned hut.

Despite challenges, they eventually found their way to safety. It wasn't until after they returned that they realized the map they had been using was not of the Alps, but of the Pyrénées - a completely different mountain range.

The map, although incorrect, animated movement and likely saved their lives.

When the way is unclear and the future unknown, sometimes you just need to get moving - even if the map is not perfect.


photo credit: Denise Jans - Unsplash